Shipping Policy
Process After Your Order is Placed
Once your order is placed, you will receive a confirmation email letting you know that our team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.
Processing Time
We strive to provide you with the fastest delivery, normally, the whole processing period will take 1-3 business days.
Shipping Times and Fees to the Contiguous U.S.
| Standard | 5-7 business day | Free Shipping |
Shipping charges are non-refundable
Once an order has shipped, all shipping charges are no longer able to be refunded.
Failed Delivery Situation
We are not responsible for any failed delivery attempt caused by negligent behaviors of customers. Negligence includes, but is not limited to, incorrect information provided for delivery, such as order address/contact number/consignee’s name. In this case, we are unable to file a refund for you.
If you find that your order information is wrong, please contact us at usmaidesite@gmail.com with your order number and correct information before the order is shipped out, and as soon as possible.
Additional Information
With some carrier services experiencing unexpected delays in transit or slight delays in providing tracking details, we appreciate your patience and understanding in advance. It’s our top priority to make sure your orders get delivered to you as soon as possible.